ILLEGAL USE
The Surfanytime Network may be used only for lawful purposes.
Transmission, distribution or storage of any material in violation
of any applicable law or regulation is prohibited. This includes,
without limitation, material protected by copyright, trademark,
trade secret or intellectual property right used without proper
authorisation, and material that is obscene, defamatory, constitutes
an illegal threat, or violates export control laws.
THE NETWORK
1. The user acknowledges that Surfanytime is unable to exercise
control over the content of the information passing over the
Surfanytime Network. Therefore, Surfanytime is not responsible for
the content of any message whether or not the posting was made by a
Surfanytime customer.
2. The Surfanytime Network may be used to link into other networks
worldwide and the user agrees to conform to the acceptable use
policies of these networks.
3. In addition the user undertakes to conform to the Internet
protocols and standards.
4. The user may not circumvent user authentication or security of
any host, network, or account (referred to as "cracking" or
"hacking"), nor interfere with service to any user, host, or network
(referred to as "denial of service attacks").
5. Without prejudice to the foregoing, Surfanytime considers that
any application that overloads the Surfanytime Network by whatever
means will be considered as making profligate use of the Surfanytime
Network and is as such NOT allowed. Use of IP multicast other than
by means provided and co-ordinated by Surfanytime is likewise
prohibited.
6. Users who violate systems or network security may incur criminal
or civil liability. Surfanytime will fully co-operate with
investigations of suspected criminal violations, violation of
systems or network security under the leadership of law enforcement
or relevant authorities.
SYSTEM AND NETWORK
SECURITY
Violations of system or network security are prohibited, and may
result in criminal and civil liability. Surfanytime will investigate
incidents involving such violations and will involve and will
co-operate with law enforcement if a criminal violation is
suspected. Examples of system or network security violations
include, without limitation, the following :
· Unauthorised access to or use of data, systems or networks,
including any attempt to probe, scan or test the vulnerability of a
system or network or to breach security or authentication measures
without express authorisation of the owner of the system or network;
· Unauthorised monitoring of data or traffic on any network or
system without express authorisation of the owner of the system or
network;
· Interference with service to any user, host or network including,
without limitation, mailbombing, flooding, deliberate attempts to
overload a system and broadcast attacks;
· Forging of any TCP-IP packet header or any part of the header
information in an email or a newsgroup posting. If approached with
complaints relating to any of the above violations, Surfanytime will
co-operate and assist the Police and law enforcing bodies with their
investigations in order to bring such mis-use and violations to an
end.
E-MAIL
1. It is explicitly prohibited to send unsolicited bulk mail
messages ("junk mail" or "spam") of any kind (commercial
advertising, political tracts, announcements) etc.
2. It is also explicitly prohibited to allow others to send
unsolicited bulk mail messages either directly or by relaying
through the Users systems. For the avoidance of doubt, users must
ensure that their systems cannot be relayed through. Users may not
forward or propagate chain letters nor malicious e-mail.
3. A user may not solicit mail for any other address other than that
of the user, except with full consent of the owner of the referred
address.
BROADBAND
This section should be used as a guide to Surfanytime's policy with
regard to fair and reasonable use of our broadband, and related
services (the service(s)). Our policy is to provide a quality
service to our Customers who, we trust, will use the service(s)
provided to them in a fair, honest and reasonable manner. The policy
is in place to help ensure Surfanytime can continue to provide the
quality and speed of service our Customers have come to expect.
Due to the technology used by all service providers in the UK and
the system in place at your local exchange, you share your broadband
connection with other Surfanytime Customers. This is normal for all
UK ISPs and is called contention. Home services usually have a
contention ratio of 50:1 and business connections have, in general,
a 20:1 contention.
In general contention is not an issue with broadband services in the
UK. However, some customers, mainly those who use Peer2Peer or file
sharing software, or who pass large amounts of data, are deemed to
be 'Heavy Users' and have a detrimental effect on all users of the
Surfanytime broadband service and an impact on contention.
1. The Broadband FUP may be changed from time to time.
2. This Broadband FUP is in place to protect all Customers who use
the service from those who wish to abuse the service. We would like
to stress that 99% of all Surfanytime Customers use the service
fairly, and only a very small proportion of people use the service
in a detrimental way.
3. If you are considered by Surfanytime to be a 'Heavy User' we may
still allow you to use the service, however we may limit your
transfer rates at certain times of day or in extreme circumstances,
we reserve the right to ask you to migrate to another provider. We
consider any Customer who regularly exceeds 50GB per calendar month
to be in the category of 'Heavy User'.
4. If you have a question about our fair use policy, please email
support@surfanytime.com
Updated : 26/01/07
