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ILLEGAL USE
The Surfanytime Network may be used only for lawful purposes. Transmission,
distribution or storage of any material in violation of any applicable law
or regulation is prohibited. This includes, without limitation, material
protected by copyright, trademark, trade secret or intellectual property
right used without proper authorisation, and material that is obscene,
defamatory, constitutes an illegal threat, or violates export control
laws.
THE NETWORK
1. The user acknowledges that Surfanytime is unable to exercise control over
the content of the information passing over the Surfanytime Network.
Therefore, Surfanytime is not responsible for the content of any message
whether or not the posting was made by a Surfanytime customer.
2. The Surfanytime Network may be used to link into other networks worldwide
and the user agrees to conform to the acceptable use policies of these
networks.
3. In addition the user undertakes to conform to the Internet protocols
and standards.
4. The user may not circumvent user authentication or security of any
host, network, or account (referred to as "cracking" or "hacking"), nor
interfere with service to any user, host, or network (referred to as
"denial of service attacks").
5. Without prejudice to the foregoing, Surfanytime considers that any
application that overloads the Surfanytime Network by whatever means will be
considered as making profligate use of the Surfanytime Network and is as such
NOT allowed. Use of IP multicast other than by means provided and
co-ordinated by Surfanytime is likewise prohibited.
6. Users who violate systems or network security may incur criminal or
civil liability. Surfanytime will fully co-operate with investigations of
suspected criminal violations, violation of systems or network security
under the leadership of law enforcement or relevant authorities.
SYSTEM AND NETWORK
SECURITY
Violations of system or network security are prohibited, and may result in
criminal and civil liability. Surfanytime will investigate incidents involving
such violations and will involve and will co-operate with law enforcement
if a criminal violation is suspected. Examples of system or network
security violations include, without limitation, the following :
· Unauthorised access to or use of data, systems or networks, including
any attempt to probe, scan or test the vulnerability of a system or
network or to breach security or authentication measures without express
authorisation of the owner of the system or network;
· Unauthorised monitoring of data or traffic on any network or system
without express authorisation of the owner of the system or network;
· Interference with service to any user, host or network including,
without limitation, mailbombing, flooding, deliberate attempts to overload
a system and broadcast attacks;
· Forging of any TCP-IP packet header or any part of the header
information in an email or a newsgroup posting. If approached with
complaints relating to any of the above violations, Surfanytime will
co-operate and assist the Police and law enforcing bodies with their
investigations in order to bring such mis-use and violations to an end.
E-MAIL
1. It is explicitly prohibited to send unsolicited bulk mail messages
("junk mail" or "spam") of any kind (commercial advertising, political
tracts, announcements) etc.
2. It is also explicitly prohibited to allow others to send unsolicited
bulk mail messages either directly or by relaying through the Users
systems. For the avoidance of doubt, users must ensure that their systems
cannot be relayed through. Users may not forward or propagate chain
letters nor malicious e-mail.
3. A user may not solicit mail for any other address other than that of
the user, except with full consent of the owner of the referred address.
BROADBAND
This section should be used as a guide to Surfanytime's policy with regard to
fair and reasonable use of our broadband, and related services (the
service(s)). Our policy is to provide a quality service to our Customers
who, we trust, will use the service(s) provided to them in a fair, honest
and reasonable manner. The policy is in place to help ensure Surfanytime can
continue to provide the quality and speed of service our Customers have
come to expect.
Due to the technology used by all service providers in the UK and the
system in place at your local exchange, you share your broadband
connection with other Surfanytime Customers. This is normal for all UK ISPs
and is called contention. Home services usually have a contention ratio of
50:1 and business connections have, in general, a 20:1 contention.
In general contention is not an issue with broadband services in the UK.
However, some customers, mainly those who use Peer2Peer or file sharing
software, or who pass large amounts of data, are deemed to be 'Heavy
Users' and have a detrimental effect on all users of the Surfanytime broadband
service and an impact on contention.
1. The Broadband FUP may be changed from time to time.
2. This Broadband FUP is in place to protect all Customers who use the
service from those who wish to abuse the service. We would like to stress
that 99% of all Surfanytime Customers use the service fairly, and only a very
small proportion of people use the service in a detrimental way.
3. If you are considered by Surfanytime to be a 'Heavy User' we may still
allow you to use the service, however we may limit your transfer rates at
certain times of day or in extreme circumstances, we reserve the right to
ask you to migrate to another provider. We consider any Customer who
regularly exceeds 50GB per calendar month to be in the category of 'Heavy
User'.
4. If you have a question about our fair use policy, please email
support@surfanytime.com
Updated : 26/01/07
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